At KB Logistics, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website www.kblogistics.in.
By using our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
1. Information We Collect
We may collect various types of personal information from and about you, including:
- Personal Identification Information: Name, address, phone number, email address, and other contact details.
- Transactional Information: Details related to shipments, deliveries, payments, and service agreements.
- Technical Information: IP addresses, browser types, operating systems, and other technical details gathered through cookies or other tracking technologies when you use our website.
- Logistics Information: Information about the goods being shipped, such as descriptions, quantities, values, and destinations.
- Payment Information: Credit card or bank account details when you pay for our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To fulfill orders, track shipments, process payments, and deliver logistics services.
- Customer Support: To respond to inquiries, troubleshoot issues, and provide support.
- Improving Services: To enhance the quality of our services, optimize our website, and develop new products or services.
- Marketing: To send promotional materials, newsletters, or other communications if you opt-in to receive them.
- Legal Compliance: To comply with legal obligations, enforce our terms of service, or protect our rights and interests.
3. Sharing Your Information
We may share your personal information with:
- Third-Party Service Providers: Companies that assist us in providing our services, such as payment processors, delivery partners, or customer support services.
- Legal Authorities: If required by law or in response to valid legal requests such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties for purposes not outlined in this Privacy Policy, but only with your consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect technical information about your interactions with our Website. This data helps us understand user preferences, optimize our website’s functionality, and deliver personalized content.
- Cookies: Small text files stored on your device that help improve your user experience.
- Analytics: We may use third-party services like Google Analytics to collect and analyze usage data.
You can adjust your browser settings to refuse cookies, but some features of our Website may not function properly without them.
5. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Data Security
We take the security of your personal information seriously and implement a range of measures to protect it, including:
- Encryption of sensitive data.
- Secure storage facilities.
- Restricted access to personal data only to authorized personnel.
- Regular security audits and updates.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Depending on the jurisdiction in which you reside, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to request corrections or updates to your personal information if it is inaccurate or incomplete.
- Deletion: You may request the deletion of your personal information under certain circumstances.
- Opt-out: You can opt-out of receiving marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.
To exercise these rights, please contact us at [Your Contact Information].
8. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected] | [email protected]
Phone: +91 98401 14337 | +91 94440 11407
Address:111/54, Linghi Chetty Street, Mannady, Chennai-600001